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Shipping policy

We’re excited to get our tasty treats to you and your furry friends as quickly as possible! 🐾

1. Processing Time

Orders are processed within 1-2 business days after payment is received.
You’ll receive a shipping confirmation email with tracking details once your order is on its way.

2. Delivery Time

Standard UK delivery takes approximately 2-5 business days.
International shipping- 3-17 takes approximately business days.
Delivery times may vary during peak seasons or due to courier delays.

3. Shipping Rates

Shipping is calculated at checkout based on your location and order size.
We occasionally offer free shipping promotions, so keep an eye out!

4. Incorrect or Delayed Deliveries

If your package is delayed or missing, please contact us at hello@tailtips.co.uk and we’ll help track it down.
For incorrect or damaged deliveries, notify us within 24 hours, and we’ll make it right.

5. International Shipping

We currently ship across the EU.